Frequently Asked Questions

We absolutely can! We supply you with a logo master disc, which will include your new logo saved as several file types and in different colour formats. That way you will have on hand any file type that you might require in the future, for suppliers.

Author corrections are any changes made to work after the brief has been addressed and design has been accepted. We will work with you to get the design right however if you change the original brief or supply us with new content after we have started you will be charged an hourly rate to make the adjustments. Authors corrections are in your control. If the brief is clear and the content has been proofed prior to providing it for layout then you will not incur any authors corrections.

Yes you do as soon as you have paid for the completed work.

Sure, just come around and enjoy our creative atmosphere and a coffee!

The master disk we provide of your logo will include variations of your logo such as: horizontal and vertical orientation, black/white, greyscale, CMYK, Pantone and RGB colour modes, including how the logo will appear reversed on dark backgrounds, and in the following file formats: ai, eps, psd, jpeg and tiff.

The cost of a website varies depending on a few important details… the design, the size of the website, type of content, functionality required… our Sprout Budget Solution is our only offer of a fixed price website solution, for a customised website, we would need to gather some detail from you and quote accordingly. Please contact us if you need further information.

The time from client brief to live website will vary depending on the size of the website, and what functionality we are required to integrate. In general, the design concept stage can take up to 2 weeks (relying on client feedback) and the development stage can take up to 3 weeks (depending on how quickly Sprout receives content from the client). On average, with no holdups, we can turn around a website in an average of 4 to 6 weeks.